Accounts & Billing

← Helpdesk

  1. Can I change the billing cycle or recurring payments to quarterly?

  2. How can I view and print past billing invoices for my account?

  3. How do i cancel my account?

  4. How do I cancel my account?

  5. How do I change my billing address or information on my invoice?

  6. How do I make payment for my account?

  7. How do I make payment to Church Office Online for service?

  8. How do I select to be auto billed?

  9. How do I upgrade my account?

  10. How much extra does it cost for our church to use Me.ChurchMembershipOnline?

  11. I am still using the trial. How can I start and pay for an account?

  12. I received a failed payment notice, what happened?

  13. If we were to leave church office online, would we have access to our records?

  14. In the 60 day trial, do we get to experience full functionality?

  15. Is it important to keep track of contributions of those who only attend once or twice a year?

  16. What are the different user role access levels, their definitions and limits?

  17. What happens at the end of my trial?

  18. What is an Active Record

  19. Which “Member” types do not count toward my account level cost?

  20. Why am I unable to log into my account?

  21. Why did I get an invoice?

Knowledge Base and Helpdesk

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